SPECIFICATIONS

Brand Name: OTAUTAU

Choice: yes

Craft of Weaving: Other

Customized service: Yes

Filler: Just emtpy bean bag cover,no filler inside

Hign-concerned Chemical: None

Material: Cotton corduroy,Polyester / Cotton

Model Number: DD109-bean bag cover,no filler inside

Origin: Mainland China

Washable: Yes,with zipper

semi_Choice: yes

Shipping Policy | Haven Haus

Thoughtful Home Decor. Delivered with Care.

At Haven Haus, we don’t just deliver products — we help you create a home that feels personal, peaceful, and purpose-driven. Whether you’re curating a cozy living room, styling your dream bedroom, or adding character to your workspace, we’re committed to getting your decor to you fast, secure, and stress-free.

🇨🇦 Where We Ship

We currently ship exclusively within Canada.

Our goal is to offer dependable, coast-to-coast delivery — so whether you’re in Toronto, Vancouver, Montreal, Calgary, Winnipeg, or anywhere in between, you can enjoy access to high-quality, curated home decor from Haven Haus.

Processing & Delivery Times

Every order is handled with care — because we understand how exciting it is to transform your space.

Processing Time: 1–3 business days (Monday–Friday)

Estimated Delivery: 7–14 business days after shipping

Once your order ships, you’ll receive a confirmation email with tracking information, so you can follow your decor every step of the way.

We work with trusted Canadian shipping providers to ensure secure, on-time delivery to your door.

Order Tracking

As soon as your order is shipped, we’ll send you a confirmation email with a live tracking link. This allows you to stay updated from warehouse to doorstep.

Didn’t receive tracking info within 3 business days?

Please email us at support@havenhaus.space, and we’ll assist you immediately.

Delivery Support

If your order is:

Delayed

Marked as delivered but hasn’t arrived

Arrived damaged

We're here to help.

Just contact our team at support@havenhaus.space and we’ll work swiftly to resolve the issue and make things right.

Secure Packaging

We don’t just ship boxes — we deliver experiences.

Every item is carefully and securely packaged to protect it during transit, so your new decor arrives in pristine condition, ready to enhance your space.

Need Help?

Have questions about shipping, tracking, or your order status?

Reach out to us anytime at support@havenhaus.space — our customer support team is here to help.

Thank you for choosing Haven Haus.

We’re here to help you design with intention — bringing warmth, functionality, and modern style to every corner of your home.